Zendesk

Support

Manage Zendesk tickets, users, and organizations. Your agents can create and update tickets, search across your help desk, add comments, and manage customer support workflows.

How to Connect

1Go to the MCP Templates marketplace.
2Find the Zendesk template.
3Enter your Zendesk subdomain and API token.
4Add the template to your agent.

Available Tools

zendesk_list_tickets

List Zendesk tickets with pagination

zendesk_get_ticket

Get a Zendesk ticket by ID

zendesk_create_ticket

Create a new Zendesk ticket

zendesk_update_ticket

Update an existing Zendesk ticket

zendesk_search_tickets

Search Zendesk tickets by query

zendesk_add_comment

Add a comment to a Zendesk ticket

zendesk_list_ticket_comments

List comments on a Zendesk ticket

zendesk_delete_ticket

Delete a Zendesk ticket by ID

zendesk_list_users

List Zendesk users with pagination

zendesk_get_user

Get a Zendesk user by ID

zendesk_create_user

Create a new Zendesk user

zendesk_search_users

Search Zendesk users by query

zendesk_list_organizations

List Zendesk organizations with pagination

zendesk_get_organization

Get a Zendesk organization by ID

zendesk_create_organization

Create a new Zendesk organization

Documentation Zendesk API Reference

Get Started