PromptRails
All Integrations
Intercom

Intercom

Support

Manage customer conversations, contacts, and help center articles with Intercom. Your agents can handle live chat, search conversations, and access knowledge base content.

How to Connect

  1. 1Go to the MCP Templates marketplace.
  2. 2Find the Intercom template.
  3. 3Enter your Intercom API token.
  4. 4Add the template to your agent.

Available Tools

intercom_list_conversations

List conversations

intercom_get_conversation

Get a conversation

intercom_reply_conversation

Reply as admin

intercom_search_conversations

Search conversations

intercom_close_conversation

Close a conversation

intercom_search_contacts

Search contacts

intercom_get_contact

Get a contact

intercom_create_contact

Create a contact

intercom_list_tags

List all tags

intercom_list_articles

List help center articles

intercom_get_article

Get an article

intercom_search_articles

Search articles